trying2b_normal
EOG Member
Hello TOW Members.
Mania has been jerking me around on a Neteller payout since Jan 30. (I am a non-US member and they still claim to be paying customers this way.)
Basically, it's been lie after lie after lie with these people. The typical stiff job excuses of why they can't pay.
"Manager isn't in"
"You have to wait 10 days between payouts"
It's bullshit and I'm sick of it. They haven't offered any other method to pay me with either.
I will post some of the chat transcripts:
Jan 30
bmania3: Welcome to Betmania, how may I help you ?
you: hi, I requested a neteller payout last week
you: still havent got it yet
you: MXXXXX
bmania3: the payout was sent on the 26th
bmania3: did you request one after?
you: yes
bmania3: it's one payout per week
you: when did that change ?
bmania3: in order to get another one this week, you have to put in the request
bmania3: It's been like this since a couple of months ago
bmania3: only $2500 per week
you: thats not true
you: It used to be $5000 per week
bmania3: With the neteller restrictions, it's $2500
bmania3: if you want another payout, please put in the reuest
bmania3: **request
you: it hasnt been $2500 per week since a couple of months ago like you say
you: I got a payout on Jan 15 and one on Jan 16
bmania3: if you want another payout put in the request
you: I did
Feb 1
bmania1: Welcome to Betmania, how may I help you ?
you: hi I asked for a Neteller payout a few days ago and I havent got it yet
you: MXXXXX
you: can you tell me what the problem is ?
bmania1: let me check that out for you
bmania1: just a minute please
bmania1: Make a request on Monday for $2500
you: but I already made a request this monday
bmania1: ok so contact us on Monday to see the status of your payout
you: why does it take so long to make a payout?
you: all the other payouts I had took only 1 day ?
bmania1: thing is, well you prob heard about Neteller issue
bmania1: already
bmania1: so it's just gonna take a little bit more time
bmania1: then usual
bmania1: on Monday we should know exactly when the transfer will be made
you: ok then
Feb 5
bmania1: Welcome to Betmania, how may I help you ?
you: hi, I asked for a Neteller payout last week and I havent got it yet
you: MXXXXX
Chat InformationPlease wait while I transfer the chat to 'bmania4'.
Chat InformationYou are now chatting with 'bmania2'
bmania2: Sorry for the delay, one sec I am checking
you: ok
bmania2: Your payout should be going out by This Friday or Monday at the latest, what I would advise you is to get back in touch with us on Thursday to confirm exact date
you: that is what you told me last week........to check back with you today for my payout
you: I need my payout today
bmania2: one sec
bmania2: Because of the neteller and citadel situation there is a 2 week wait between payouts, for now. You received a payout on the 01/26/07, so your next payout is going out on either Friday or Monday
you: that is unnacceptable, I was told I would be paid by today
you: I have waited over 10 days
bmania2: let me se what I can do
you: I cant deal with rules being created out of nowhere
you: thank you
bmania2: I just spoke to the GM and he is telling me for you to contact me, tomorrow, to see if we can get you a payout by tomorrow. That would be the earliest.
bmania2: My name is Fred, Ext6118
you: tommorow is the longest I will wait before going to the fourms
you: RX, EOG, TOW, SBR
bmania2: appreciate that, just give me a call
bmania2: posting is your call
you: will do
bmania2: ok, thanks
Feb 12
bmania1: Welcome to Betmania, how may I help you ?
you: hi, I requested a neteller payout today
you: can you tell me how long until I get paid
you: MXXXXX
bmania1: account number and password please
you: XXXXXXXXX
bmania1: one second please
bmania1: how much did you request?
you: $2500
bmania1: the max we can send is $2500,is taken around 10 days to be process
you: good, then since I asked for my original payout over 10 days ago, I should get it today then, correct ?
bmania1: I have to check
bmania1: sir I have to check to the manager about it
bmania1: if you want you can call tomorrow afternoon
you: no
you: Ive been dicked around for the past 2 weeks
bmania1: or later today
you: I was told I would be able to get a payout today since it was 10 days or whatever
you: I need the payout today
bmania1: I can't promise you anything but I'm going to talk to the person in charge
you: what is the problem with your book, why cant you pay me ?
you: why is this so hard ?
bmania1: we are trying to pay everybody
As you can see from reading these chats, they are screwing me around. I have over 10 dimes there and I'm worried this book will be a stiff job.
Mania has been jerking me around on a Neteller payout since Jan 30. (I am a non-US member and they still claim to be paying customers this way.)
Basically, it's been lie after lie after lie with these people. The typical stiff job excuses of why they can't pay.
"Manager isn't in"
"You have to wait 10 days between payouts"
It's bullshit and I'm sick of it. They haven't offered any other method to pay me with either.
I will post some of the chat transcripts:
Jan 30
bmania3: Welcome to Betmania, how may I help you ?
you: hi, I requested a neteller payout last week
you: still havent got it yet
you: MXXXXX
bmania3: the payout was sent on the 26th
bmania3: did you request one after?
you: yes
bmania3: it's one payout per week
you: when did that change ?
bmania3: in order to get another one this week, you have to put in the request
bmania3: It's been like this since a couple of months ago
bmania3: only $2500 per week
you: thats not true
you: It used to be $5000 per week
bmania3: With the neteller restrictions, it's $2500
bmania3: if you want another payout, please put in the reuest
bmania3: **request
you: it hasnt been $2500 per week since a couple of months ago like you say
you: I got a payout on Jan 15 and one on Jan 16
bmania3: if you want another payout put in the request
you: I did
Feb 1
bmania1: Welcome to Betmania, how may I help you ?
you: hi I asked for a Neteller payout a few days ago and I havent got it yet
you: MXXXXX
you: can you tell me what the problem is ?
bmania1: let me check that out for you
bmania1: just a minute please
bmania1: Make a request on Monday for $2500
you: but I already made a request this monday
bmania1: ok so contact us on Monday to see the status of your payout
you: why does it take so long to make a payout?
you: all the other payouts I had took only 1 day ?
bmania1: thing is, well you prob heard about Neteller issue
bmania1: already
bmania1: so it's just gonna take a little bit more time
bmania1: then usual
bmania1: on Monday we should know exactly when the transfer will be made
you: ok then
Feb 5
bmania1: Welcome to Betmania, how may I help you ?
you: hi, I asked for a Neteller payout last week and I havent got it yet
you: MXXXXX
Chat InformationPlease wait while I transfer the chat to 'bmania4'.
Chat InformationYou are now chatting with 'bmania2'
bmania2: Sorry for the delay, one sec I am checking
you: ok
bmania2: Your payout should be going out by This Friday or Monday at the latest, what I would advise you is to get back in touch with us on Thursday to confirm exact date
you: that is what you told me last week........to check back with you today for my payout
you: I need my payout today
bmania2: one sec
bmania2: Because of the neteller and citadel situation there is a 2 week wait between payouts, for now. You received a payout on the 01/26/07, so your next payout is going out on either Friday or Monday
you: that is unnacceptable, I was told I would be paid by today
you: I have waited over 10 days
bmania2: let me se what I can do
you: I cant deal with rules being created out of nowhere
you: thank you
bmania2: I just spoke to the GM and he is telling me for you to contact me, tomorrow, to see if we can get you a payout by tomorrow. That would be the earliest.
bmania2: My name is Fred, Ext6118
you: tommorow is the longest I will wait before going to the fourms
you: RX, EOG, TOW, SBR
bmania2: appreciate that, just give me a call
bmania2: posting is your call
you: will do
bmania2: ok, thanks
Feb 12
bmania1: Welcome to Betmania, how may I help you ?
you: hi, I requested a neteller payout today
you: can you tell me how long until I get paid
you: MXXXXX
bmania1: account number and password please
you: XXXXXXXXX
bmania1: one second please
bmania1: how much did you request?
you: $2500
bmania1: the max we can send is $2500,is taken around 10 days to be process
you: good, then since I asked for my original payout over 10 days ago, I should get it today then, correct ?
bmania1: I have to check
bmania1: sir I have to check to the manager about it
bmania1: if you want you can call tomorrow afternoon
you: no
you: Ive been dicked around for the past 2 weeks
bmania1: or later today
you: I was told I would be able to get a payout today since it was 10 days or whatever
you: I need the payout today
bmania1: I can't promise you anything but I'm going to talk to the person in charge
you: what is the problem with your book, why cant you pay me ?
you: why is this so hard ?
bmania1: we are trying to pay everybody
As you can see from reading these chats, they are screwing me around. I have over 10 dimes there and I'm worried this book will be a stiff job.
