sportsbook.com , Statement
sportsbook.com , Statement
Yes, we recently suffered some delays in processing withdrawals.
As you know, recent changes in the US have made many of our payment processing partners leave the US business, impacting e-wallets, bank wires and even checks. While we've been busy working to replace those partners, it's been vital to us that we send our players money through a trustworthy, reliable new partner. Although this due diligence has slowed down our payouts (we had expected to complete this process over a week ago), it ultimately makes everyone's funds safer.
The good news is that we've now settled on new processors for payouts by both bank wire and checks.
Of course we're waiving all fees for anyone whose payout was delayed. And we're also putting a cash bonus in their accounts as a token of appreciation for their patience during this changeover process.
Best Regards,
--The Sportsbook.com Management