Tuckman Bookmaker Poker tourney payout rolover question

[wrigley]

Thanks for bringing the tourney back Tuckman, could you please post what the payouts are for each place in the tourney some were saying top 5, top, 9 and someone said Top 10 last night and what is the rollover requirement. I could not find it anywhere on the poker pages

Thanks
wrigs

[BigDaddy]

1st
$260 freeplay on the sportsbook.
2nd
$170 freeplay on the sportsbook
3rd
$100 freeplay on the sportsbook.
4th
$85 freeplay on the sportsbook.
5th
$70 freeplay on the sportsbook.
6th
$50 freeplay on the sportsbook.
7th
$40 freeplay on the sportsbook.
8th
$35 freeplay on the sportsbook.
9th
$25 freeplay on the sportsbook
10th
$15 freeplay on the sportsbook






5x rollover

it should be listed in your account history as well when they credit your prize


07/06/2011at02:56 PM
Affiliate Poker Freeroll Tourney. 5xro on free play amount. To be used on Sports only. as 260. $260

[wrigley]

Thanks Bigdaddy!!!!!!!!!!!!!

[Tuckman]

Yea what big daddy said

[wrigley]

Yea what big daddy said

Again thanks for putting this together Tuckman great job!

[mobetter]

yup, the moneys in my account. lemme see what i can blow it on. well done wrigley

[ttwarrior1]

1st
$260 freeplay on the sportsbook.
2nd
$170 freeplay on the sportsbook
3rd
$100 freeplay on the sportsbook.
4th
$85 freeplay on the sportsbook.
5th
$70 freeplay on the sportsbook.
6th
$50 freeplay on the sportsbook.
7th
$40 freeplay on the sportsbook.
8th
$35 freeplay on the sportsbook.
9th
$25 freeplay on the sportsbook
10th
$15 freeplay on the sportsbook


that equals 840, not 1 k

[Tuckman]

Your right it doesnt equal 1000, but then again i wouldnt expect you to be smart enough to understand it in the least bit..Outside of trying to scam a $15 Freeplay, not really contributing here in any fashion that helps Eog. Your partcipation in the poker tourney is no longer needed, there is no need for you to sign up in the registration threads anymore as i will look right past your name. I'm done dealing with you involving this tournament

[BigDaddy]

1st
$260 freeplay on the sportsbook.
2nd
$170 freeplay on the sportsbook
3rd
$100 freeplay on the sportsbook.
4th
$85 freeplay on the sportsbook.
5th
$70 freeplay on the sportsbook.
6th
$50 freeplay on the sportsbook.
7th
$40 freeplay on the sportsbook.
8th
$35 freeplay on the sportsbook.
9th
$25 freeplay on the sportsbook
10th
$15 freeplay on the sportsbook


that equals 840, not 1 k

it actually adds up to $850 and the other $150 goes to the leaderboard contest.

how hard is that to understand?

[slyone66]

i'm going to say something, wasnt going too, but i'm still pissed off about it, completed rollover 10 times + if not more, put in for payout after i won tourney couple weeks ago, and was told in order to get payout had to give up my freeplay account winnings which were 260.00 and i was also charged 60.00 for the W.U. so not to happy with bookbreaker at the moment boyz, especially being out of work and almost bed ridden with this back problem........

[ProfaneReality]

i'm going to say something, wasnt going too, but i'm still pissed off about it, completed rollover 10 times + if not more, put in for payout after i won tourney couple weeks ago, and was told in order to get payout had to give up my freeplay account winnings which were 260.00 and i was also charged 60.00 for the W.U. so not to happy with bookbreaker at the moment boyz, especially being out of work and almost bed ridden with this back problem........

That doesn't sound right at all... so you won a $260 freeplay...won, converted it to cash, copleted rollover... then they deducted $260 cash ?

[Tuckman]

U should have let me know Slyone, i could have looked into it for you and possibly helped

[slyone66]

this was new 260.00 freeplay i won a couple weeks ago, the money i rolled over was from the past and converted to real money account, i had like 8000 bet points from rollovers so i dont know, i know i got screwed plain and simple, sorry for hostility toward them, they have been my number one and only book i use, and have never had a problem withdrawing from my account and they do this/ shocked is all i can say.

[bookbraker]

I'm on chat with them right now for 30 minutes they are checking into my rollover lol? I can't wait to hear this one from them. How do you check for yourself if you met the rollover requirements?

[Tuckman]

It's 5x the freeplay, if u run into issues let me know, I need to head out for a few hours but shoot me a pm if need

[bookbraker]

Morgan: Welcome to our Live Chat Department, my name is Morgan. How may I be of assistance?
bkr136621: Morgan, how do you check on a freeplay rollover requirement?
Morgan: For security reasons, will you please confirm your password?
bkr136621: xxxxxxx
Morgan: Thank you! I appreciate it…
Morgan: I can check on that for you...
Morgan: Are you able to hold while I check on that for you?
bkr136621: sure thank you
Morgan: My apologies for the slight delay. I will be with you in a moment.
bkr136621: no problem take your time
Morgan: Thank you very much for waiting!
Morgan: You have to meet a $9575 roll over, at this moment yo u have played $2729 so you are still missing $6846 to complete it
bkr136621: ok is their a way I can check this in the future for myself?
Morgan: No sir, this can only be checked by us...
bkr136621: 5x rollover correct?
bkr136621: so I had a 1800 freeplay ot there about?
Morgan: You have $430 free play...
bkr136621: now yes in my freeplay account
bkr136621: I'm talking about the $9575 rollover requirement
Morgan: Yes sir, that is the roll over...
Morgan: You have used your free play for some wagers in the past...
Morgan: Now you have $430 left...
bkr136621: wow I must have had $1800 which would be rolled over 5x at almost 10 grand
bkr136621: ok Morgan thank you for the help have a nice day

[bookbraker]

anyone have any ideas on how this is possible? How do I cashout then?

[JAKEPEAVY21]

the live chat are mostly clueless regarding this...just request a cashout and see if it goes through..there is no tool they have on the site for tracking purposes, you basically tabs as you go and keep track yourself

[Tuckman]

would u like me to contact them on your behalf?

[bookbraker]

I'll try again Jake it was denied. Ty for the help I know you have a lot of experience with freerolls.

[bookbraker]

Ty tuck! Let me try again after I put one of the kids to bed. Does the chat session make any sense to you?

[Tuckman]

Have u built up a lot of free play? To need 6500 rollover u would be talking 1275 in freeplay

[Tuckman]

The way i run freeplay is like this. Say i win a $300 FP, i will turn it into cash. Meanwhile if i win another Freeplay, i leave that sitting there till i either bust out the cash from the first freeplay, or get it to the point i wanna withdraw it. Then attack the 2nd one..

[bookbraker]

yes that is exactly what I do. I only used the free play money from the third place I got well over a month ago. In 9 weeks or more that is it. The first place and second place I won the last two weeks hasn't be used. It is $ 430 sitting over on the right side of my screen in the freeplay account.

[Tuckman]

Let me know if u want me to email them. I need to know the details of each FP u won and the dates.

[JAKEPEAVY21]

You are now chatting with 'Sophie'
bkr151336: good morning
Sophie: Welcome to our Live Chat Department, my name is Sophie. How may I be of assistance?
Sophie: Good morning
Sophie: For security reasons, will you please confirm your password?
bkr151336: when a player cashes out, what department goes over the player's rollover status before accepting the cashout?
bkr151336: xxxxxxx
Sophie: Well sir I can help you calculating it, however the final calculation is made by our payouts department
bkr151336: Sophie here is the issue
bkr151336: when I come on live chat, I get multiple different answers
bkr151336: so thanks but no thanks
bkr151336: can I have an account manager please
Sophie: Are you able to hold while I check on that for you?
bkr151336: yes ty
Sophie: Please allow me a minute to transfer you to my supervisor
bkr151336: ty
Please wait while I transfer the chat to 'Victor'.
You are now chatting with 'Victor'
bkr151336: hello Victor
Victor: Good morning.
bkr151336: when a player cashes out, what department goes over the player's rollover status before accepting the cashout?
Victor: Our Payout department checks the roll over sir.
bkr151336: I'm curious because the live chat reps have no clue
bkr151336: ok
Victor: What seems to be the problem sir?
bkr151336: I'm curious as to my remaining rollover
bkr151336: but the live chat reps are clueless
bkr151336: regarding rollovers
Victor: What was the last figure you were told?
bkr151336: like 2000 around 2 weeks ago
bkr151336: but you get many different answers from live chat
bkr151336: I don't know where I'm at
bkr151336: one tells you 500, another tells you 5000
bkr151336: another tells you 2000
Victor: You have several poker prizes sir, I will gladly email the total as it would take some time to calculate it.
bkr151336: ok ty
bkr151336: many of the poker prizes have been rolled over long ago
Victor: May I have a valid email to send that to?
bkr151336: make sure to do it correctly please
Victor: I will.
bkr151336: xxxxxxxxxxxxxx
bkr151336: will this calculation include my pending wagers?
bkr151336: or only w3agers that have been settled
Victor: Pending wagers are not counted in the roll over sir.
bkr151336: ok
bkr151336: thanks Victor
bkr151336: overall the live chat reps are great by the way
bkr151336: just the calculating rollover seems to be an issue there
Victor: I will address that sir, thanks.
Victor: May I assist you with anything else?
bkr151336: no that is all thanks
Victor: You are very welcome. I am happy to assist.
Victor: Have a great day, and thank you for contacting the Live Chat Department at www.bookmaker.eu
Victor: http://www.bookmaker.eu

[JAKEPEAVY21]

ok bookbraker, I forgot what the department was called yesterday to help you. After speaking with live chat just now it is the Payout department that needs to calculate your rollover. They will give you an accurate number. The live chat reps are great overall, but calculating rollovers are not their strongsuit..you will get different figures from diff live chat reps..none seem to be accurate from my experience..ask to speak to a payout department manager and have them do it

[bookbraker]

ty jake that helps a lot they sent me an e-mail after I called and spoke to Jacuun that said...

Good evening,

From your prizes you have a pending roll over of 1868 prior to requesting any
payout. Please contact us back if you have any questions regarding this
calculation.

--
____________________________________________________
Victor
Live Chat Supervisor


still seems like a lot for a 100 dollar freeplay. I will have this rolled in no time. Thanks again Jake!

[joeblow]

If your acct goes broke.Do you still have to rollover past FP's???

[BigDaddy]

If your acct goes broke.Do you still have to rollover past FP's???

no

[BLUFFLUSHPRO]

If your acct goes broke.Do you still have to rollover past FP's???

hmm- I was wondering the same thing- I won $15 free play , then $70 free play- adding up to ... $85.

But I would assume that each is totally separated from the other - hence- $15 FP times 5 to get that completed. and the $70 times 5 is apart.

I lost all my money with the $15 before I won the $70. I now lost all of my $70. So I am really hoping that i'm even right now. If I place in another tourney ( wont happen ) - hopefully I'm not under $85 X 5 rollover on top of the new FP I acquire ( if i do ).

I was talking in live chat about the roll over issue. I asked- If I bet $10 FP, and win the wager to convert that to $5- would I be able to play poker and make as much money as possible?

The lady or man said yes- but this perplexes me. How on earth can they calculate your rollover simultaneously while you play poker? Poker rakes don't generate rollover, so If i turn that $5 into $40- then make a $40 sports bet- do they really calculate it as just a $5 bet?!

AND - once you reach the 5 times rollover- are you allowed to exceed that limit and still cash out without having funds removed?

it's a shame that slyone66 has to deal with bad service and unfair rules. I feel for ya.

[Tuckman]

I do believe u need to roll it over the 5x before u can convert it to poker cash

[slyone66]

i'm still pissed they took my freeplay, and also believe they will not let me win at poker again. on the Blacklist

[voxbobby]

Know the feeling sly...lol

[ttwarrior1]

i only asked a question, what did i do wrong??? I didn't know anything about the bonus part. I was only asking and not fair that I won't be allowed to play