Pinny Down In Peak Hours....
- Thread starter Ironlock
- Start date
Pinny Rocks...:+thumbs-2
victorygallop
EOG Member
they're down again
victorygallop
EOG Member
could be DOS
I just spoke to someone at pinnacle, obvious not an expert - but I asked if it was a DOS attack she said it was not. When I asked if the site would be back up soon, she said the phone system is back up (I never even realized pinnacle took wagers on the phone...is that -110 juice?) and the internet would be next and sort of indicated it would be soon...but I won't hold my breath.
Even though Pinnacle is an elite book, this illustrates why you should have more than one out.
OMNIVOROUS FROG
EOG Master
Brutal outages, with NFL coming up this is not exactly a confidence inspiring performance. Don't you have some kind of back up, a redundant system?
Falling on your face is not the way to run a betting site. :+computer
Best Wishes...OF:+waving-5
Falling on your face is not the way to run a betting site. :+computer
Best Wishes...OF:+waving-5
If you are that concerned why don't you call them, I would be surprised if they couldn't read you your pending bets, graded bets, etc...
Santo said:It's one end of a rather nice scalp, and looks like the winning side.. that's my worry really. If it was an outright bet I'd be less concerned.
Anyhow, I'm sure you're right.. will just be happier when I see my pending bets again
I was just going to post the one above. Just call them up.
OMNIVOROUS FROG
EOG Master
No official statement other than be back soon? :+computer
I would like to at least check figures, call it a wrap. Guess not. Might even place a bet, nope, will bet it somewhere else.
:+signs8-7 If you want to do business, open the doors to the store.
Best Wishes and out...OF:+waving-5
I would like to at least check figures, call it a wrap. Guess not. Might even place a bet, nope, will bet it somewhere else.
:+signs8-7 If you want to do business, open the doors to the store.
Best Wishes and out...OF:+waving-5
1-800-439-5197
011-5999-433-8725 I think but not sure
Anyone remember any recent denial of service attacks against sportsbooks?
First day of college ball...
First day of college ball...
Santo said:
They dont like phone calls. Apparently some clients had wagers computed 3x on todays action.
:smoke
What? What do you mean computed 3x? Where did you get that information? Did you ask if they keep hard copies of all bets? I would ask that. If so, no reason they can't give you a readback. Anyhow, i'm sure the cs is not happy because they are probably getting calls virtually all the time for the last several hours. Anyhow, I trust pinnacle has the information somewhere or another and you will get it at least as soon as they get the website back up, which I expect will happen on sunday. One does have to wonder whether they are actually experiencing DOS attacks since what else could cause this? A virus? That doesn't seem as likely. Mabye if they posted something here to give us a gist of the problem and to satisfy anyone's insecurities about the status of their accounts some people would feel better.
WOOF said:
They have all the plays, but their was some math errors with multiple computing of plays before the site went down.
I dont know this but I would assume they wont be back online until recalculations are completed.
I spoke with pinny customers on aol instant messenger and some had higher balances than expected and some had NEGATIVE balances.
:hung
I dont know this but I would assume they wont be back online until recalculations are completed.
I spoke with pinny customers on aol instant messenger and some had higher balances than expected and some had NEGATIVE balances.
:hung
Darned if I know, but I would like to confirm my total figure for today before tomorrows sunrise.
:+clueless
:+clueless
I was curous to see what they were saying about this situation over at shrinks old site, and noticed this...
"I reupped eariler today, and it reupped my twice. Nice surprise on a holiday weekend."
Which brings up another issue, they better honor any bets they took regardless of whether the person made it with money they shouldnt have had. If people made bets not knowing their balance was too high then its not their fault and there is no way they should be penalized. I hope this didn't happen.
"I reupped eariler today, and it reupped my twice. Nice surprise on a holiday weekend."
Which brings up another issue, they better honor any bets they took regardless of whether the person made it with money they shouldnt have had. If people made bets not knowing their balance was too high then its not their fault and there is no way they should be penalized. I hope this didn't happen.